Introduction – TCPA Compliance Statement
At Inshoma.com, safeguarding your privacy and ensuring responsible communication are paramount. This TCPA Compliance Statement outlines our commitment to adhering to the Telephone Consumer Protection Act (TCPA) and other applicable federal and state regulations concerning telemarketing calls, text messages, and automated communications.
We believe in empowering you with transparent information regarding how we communicate and how your consent is managed.
What is the TCPA?
The Telephone Consumer Protection Act (TCPA) is a federal law enacted to protect consumers from unwanted telephone solicitations. It establishes rules for telemarketing calls, automated calls, prerecorded calls, and text messages, requiring businesses to obtain proper consent before contacting consumers, especially through automated means.
Our Commitment to Your Consent
We are committed to obtaining and honoring your prior express written consent for any marketing or promotional communications, or for any calls or text messages made using an automated telephone dialing system (ATDS) or an artificial or prerecorded voice.
When you provide your phone number on our website forms (e.g., for insurance quotes or inquiries), you will be presented with a clear and conspicuous disclosure and an unchecked checkbox. By checking this box and submitting the form, you provide your electronic signature and explicit consent to our communication practices as described herein.
Your consent is entirely voluntary and is never a condition of purchasing any goods or services from Inshoma.com or its partners.
How We May Contact You
When you provide your consent, you agree that Inshoma.com and its trusted marketing partners may contact you using the phone number(s) you provide. These communications may be for:
- Responding to Your Inquiries: Providing insurance quotes, information related to your submitted forms, or follow-up regarding your expressed interest in insurance products.
- Marketing and Promotional Offers: Sharing information about various insurance products, services, and related offers that we believe may be of interest to you.
Communication Methods: We may contact you via:
- Phone Calls: Including calls made by live agents.
- Text Messages (SMS/MMS): Sent to your mobile device.
- Automated Technology: Please be aware that calls and text messages may be made using an automated telephone dialing system (ATDS), artificial voices, or prerecorded messages to efficiently deliver information and offers.
Message and Data Rates: Please note that standard message and data rates from your mobile carrier may apply to text messages you send to us or receive from us.
Our Network of Insurance Providers and Partners
To connect you with the most suitable insurance options, Inshoma.com works with a dynamic network of reputable licensed insurance agents, brokers, and insurance carriers, as well as trusted marketing partners who can assist in fulfilling your requests.
By providing your consent, you authorize Inshoma.com and these carefully selected third-party entities to contact you via phone calls and text messages regarding your insurance needs, quotes, and related offers. These partners operate within various insurance lines, including but not limited to life, home, auto, and health insurance.
While it is not feasible to list every single partner due to the evolving nature of our network, we commit to partnering only with organizations that uphold high standards of consumer privacy and adhere to applicable regulations. Each of these partners will clearly identify themselves when they contact you.
We encourage you to review the privacy policies and terms of service of any third-party entities that contact you directly, as their policies will govern their specific communications with you.
Your Right to Opt-Out (Revoking Consent)
We respect your right to control your communication preferences. You may revoke your consent at any time through any reasonable means. Your request will be honored promptly.
- For Text Messages: To stop receiving text messages, simply reply with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us or our partners. You may receive one final confirmation message acknowledging your opt-out request.
- For Phone Calls: During any phone call you receive from us or our partners, you may verbally request to be placed on our internal “Do Not Call” list.
- Via Email: You can send an email to support@inshoma.com with the subject “Opt-Out Request” and clearly state your phone number(s) and your request to stop receiving calls or text messages.
We will process your opt-out request within 10 business days. Please note that it may take a short period for your request to be fully processed across all our systems and those of our partners.
Do Not Call (DNC) Policy
In addition to respecting individual opt-out requests, Inshoma.com adheres to both the National Do Not Call Registry and maintains its own internal Do Not Call (DNC) list.
- We regularly scrub our calling lists against the National Do Not Call Registry.
- Any request to be placed on our internal DNC list will be honored for at least five (5) years.
- Our employees are trained to handle DNC requests respectfully and efficiently.
Calling Time Restrictions
We strictly adhere to TCPA calling time restrictions. Calls will generally only be made between 8:00 AM and 9:00 PM in the recipient’s local time zone.
Reassigned Numbers Policy
We understand that phone numbers can be reassigned. While we strive to maintain accurate contact information, consent is tied to the individual, not just the number. If a number has been reassigned, your previous consent may no longer apply to the new subscriber. We endeavor to use reasonable measures to identify and avoid calling reassigned numbers.
Record Keeping
For compliance and auditing purposes, Inshoma.com securely maintains detailed records of your consent, including:
- The date and time your consent was provided.
- The specific language of the disclosure presented to you at the time of consent.
- The IP address from which consent was given.
- Proof that the consent checkbox was affirmatively checked.
- Records of all opt-out requests.
How to Reach Us
If you have any questions or concerns about our TCPA compliance practices or wish to manage your communication preferences, please contact us:
Email ID: contact@inshoma.com
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